My gosh, I’ve seen it all and heard it all. I’ve also recognized years of my own strengths and weaknesses and have used that knowledge to learn and grow every day. I often challenge myself to think about what kind of leader I am as I interact with people. I believe this is a […]
Control the Controlable: 6 Must Do’s for Your Landscape Business
As a business owner, I always felt it was necessary to look over my shoulder, wondering what will get in the way next. Always asking myself what will be the next obstacle I will face. I asked myself this question repeatedly when I was the young entrepreneur. Encountering obstacles is one thing we all have […]
Do You Offer ‘Raving Fans Service’?
Raving Fans Service is an expectation of how customers will react when doing business with you. Although business is more mundane than a sports event, the analogy works. Imagine a stadium of enthusiastic fans – all of them the perfect customer applauding your company, your team, and you for being the best in the business. […]
When is Enough, Enough?
Sometimes the best ideas result from an innocent question. In a recent conversation with Gregg Wartgow at Green Industry Pros magazine he discussed their vision for the publication. They want to be the resource for the aspiring landscape companies under a million in revenue that want to grow. This represents 80% of all landscape companies, […]
High Impact Firms
Introduction – The End Game If you look hard at the business practices of the most successful companies, the elite 5% of all small businesses, you will find 4 general competencies. This is not a tale of just landscape companies, it is the story of all companies that started small and became billion dollar firms. […]