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April 19, 2016 by Steven Cohen Leave a Comment

The 6 Biggest Mistakes in Service Delivery And What You Can Do About Them…

Do you really know what it takes to deliver the ultimate customer experience? What buyers really want is a predictable experience. It takes teamwork to build loyal repeat customers. If you measure the different kinds of breakdowns that occur within a company, you will find most happen due to internal-external communication breakdown. This affects the […]

Filed Under: Business Advice, Business Strategy, Customer Service, Leadership, Operations, Owner Strategies, Sales & Marketing, Uncategorized Tagged With: Business, Business Culture, Business Owner, Business Strategy, Business Success, Company Culture, Leadership, Management

February 29, 2016 by Steven Cohen Leave a Comment

Creating a GREAT WORK Environment!

As we enter the spring landscape season we are all thinking about staffing, employee recruitment and employee retention. These are all very important areas of running a successful landscaping business. Recently I had the pleasure sitting with the TEAM members of a new client of ours and was astounded by the tenure of his employees. […]

Filed Under: Company Culture Tagged With: Business Culture, Company Culture, Landscaping, Operations, Team Leadership, Team Motivation

May 25, 2015 by Steven Cohen Leave a Comment

Building a winning company culture, the world according to me.

For those who don’t know or really understand company culture, take it from me, real innovation will starts with your company culture. Your shared values will help your business grow while stale company culture can sink you entirely. Your company culture can change in subtle ways over time but there are many ways to keep […]

Filed Under: Company Culture Tagged With: Business Culture, Company Culture

August 11, 2014 by Steven Cohen Leave a Comment

The 15 Top Attributes of A ‘Key Contributor’

success

Being able to see opportunities clearly is the foundation of one’s ability to capture the opportunities for growth within an organization. In today’s business climate; companies seek top achievers; aka, ‘key contributors’ to help push the company forward. People who not only contribute individually; but also as a cohesive team members. My own thoughts relating […]

Filed Under: Human Resources, Leadership Tagged With: Company Culture, Key Contributor, Team

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