Do you really know what it takes to deliver the ultimate customer experience? What buyers really want is a predictable experience. It takes teamwork to build loyal repeat customers. If you measure the different kinds of breakdowns that occur within a company, you will find most happen due to internal-external communication breakdown. This affects the […]
Creating a GREAT WORK Environment!
As we enter the spring landscape season we are all thinking about staffing, employee recruitment and employee retention. These are all very important areas of running a successful landscaping business. Recently I had the pleasure sitting with the TEAM members of a new client of ours and was astounded by the tenure of his employees. […]
Building a winning company culture, the world according to me.
For those who don’t know or really understand company culture, take it from me, real innovation will starts with your company culture. Your shared values will help your business grow while stale company culture can sink you entirely. Your company culture can change in subtle ways over time but there are many ways to keep […]
The 15 Top Attributes of A ‘Key Contributor’
Being able to see opportunities clearly is the foundation of one’s ability to capture the opportunities for growth within an organization. In today’s business climate; companies seek top achievers; aka, ‘key contributors’ to help push the company forward. People who not only contribute individually; but also as a cohesive team members. My own thoughts relating […]