The biggest challenge in the landscape industry with regards to change is the people from within. Making the company a better place, one person, one team & one business unit at a time through communication, community, and leadership sounds easy, it’s not! The trick as Bill Gates says is… ‘Patience is a key element of […]
The world we live is an interesting place. At any given moment, during any given day, you never know how who you help some else. If you make someone’s day, smile at them, give them a ear, coach them or just inspire them with a few words of wisdom, hold them accountable or teach them […]
This our final article in the series of Growing Managers. We started with the Discipline of Management, covered Promoting Smart, and the last edition was running a Manager Nursery. We identified the difference between management and leadership, what attributes to look for when promoting, and how to develop from within instead of hiring from the outside. Now the question is – how do I measure performance?
The place to start is radical – look at all employees as members of the sales force. Why? Sales are the only employees in the company that can affect their checks while everybody else is trading time for money. If a well designed sales compensation systems drive more sales, what would happen if people doing the work could affect their checks?
I left corporate consulting many years ago to focus on the engine of the American economy—the small business. The statistic that defined my decision was 90 percent of all new jobs were created by just 5 percent. These companies were very small—under 20 employees—and could overcome the odds to achieve exponential growth. I was hooked; it became my obsession.