Do you really know what it takes to deliver the ultimate customer experience? What buyers really want is a predictable experience. It takes teamwork to build loyal repeat customers. If you measure the different kinds of breakdowns within a company, you will find most happen due to internal-external communication breakdown. This affects the customer in […]
Yes, the boss can always; I mean most often think he/she can do it better than everyone else. The bottom line of a progressive-forward thinking organization is not driven by any one individual, it is driven through TEAMWORK. “A group does not necessarily constitute a team. Teams normally have members with complementary skills and generate […]
The GreenMark Consulting Group Presents Building and Managing a Better Snow & Ice Control Company A big “THANK YOU” to all the everyone that attended our two part webinar series. Want to see the slideshow presentation? Our Downloadable Files of Session I & Session II are now available Part 1 Part 2
I left corporate consulting many years ago to focus on the engine of the American economy—the small business. The statistic that defined my decision was 90 percent of all new jobs were created by just 5 percent. These companies were very small—under 20 employees—and could overcome the odds to achieve exponential growth. I was hooked; it became my obsession.