In the landscaping industry, we know that loyal customers are key to business success. Great landscape companies achieve this daily by finding ways to tune into customers’ voices each and everyday, and then take action on what they learn from each client interaction. Acting on feedback continuously ‘closes the loop’ between what the brand promises […]
Get to Know Client Robert Olsen In Turf Magazine
GreenMark Consulting Group is pleased to share the recent article in TURF Magazine’s March issue on Goldenstate Landscapes, Camarillo, CA. Goldenstate has been client of GreenMark since 2015. Congratulations to the entire TEAM at Goldenstate Landscapes for the great read! Get To Know Robert Olsen Down-to-earth, humble and at the helm of his own company, […]
Head Trash, How Much Information Is too Much Information?
After years of thinking I knew it all, (never know too much) today, I heard a new term from a potential client. During my discovery call he said to me and I quote…”Steven, I’ve spent in excess of $ 50,000.00 with on-going consulting, countless educational seminars, webinars and listening to endless industry nameless […]
GreenMark Consulting Group Growing Managers Series: Measuring Managers
This our final article in the series of Growing Managers. We started with the Discipline of Management, covered Promoting Smart, and the last edition was running a Manager Nursery. We identified the difference between management and leadership, what attributes to look for when promoting, and how to develop from within instead of hiring from the outside. Now the question is – how do I measure performance?
The 5- Most Powerful Must Do’s In Building Your Service Delivery Model
This past December, I celebrated forty years in the green industry. This milestone has brought a culmination of memories to my mind. It has also brought forth many thoughts on what has worked – and not worked – during my career. For this article, I would like to share one of my company’s greatest successes, […]
