Do you really know what it takes to deliver the ultimate customer experience? What buyers really want is a predictable experience. It takes teamwork to build loyal repeat customers. If you measure the different kinds of breakdowns that occur within a company, you will find most happen due to internal-external communication breakdown. This affects the […]
Leadership, When Actions Speak Louder Than Words
Leading a successful Business is not just the words you speak…it’s the actions you display. I have an ole saying when it comes to leading and that is Leaders, LEAD, Managers, Manage, Supervisor’s, SUPERVISE and everyone trains and mentors. This belief falls in place with my mind-set that a successful organization must be a […]
I’m the ‘Boss’ and Damn There’s No Paycheck
Being a business owner is a balancing act, and not an easy one for that matter. While the rewards of being a business owner comes in many forms, salary, which is a short-term reward, bonuses which are the medium-term reward; and increased valuation of the business, which is the long-term goal. Your goal as an […]
4- Ways to Overcome the Complexity of Your Workplace Environment.
Albert Einstein has it right with his famous quote’ Everything should be made as simple as possible, but not simpler. At the best-of-times the average person is exposed to copious amounts of information, data and complexity on a day-to-day basis. We are deluged with information from our employee, bosses, co-workers, social media channels, our smartphones, […]
HOW GOOD IS YOUR ORGANIZATION?
One commonality that I’ve noticed among the many companies I interact with is that what is important in business is really not important. What I mean is; many business owners simply focus on what’s is in front of them and that is often the next sale not the ‘big picture’. Personally and professionally, I […]
