While many contractors are still working this Monday morning cleaning up from one of the largest snowfalls in the Mid-Atlantic and Northeast since the winter of 2009-2010, this morning I’m personally reflecting on my own experiences from the past. I have seen many positive posts on social media of contractors successes during this storm and […]
Great People + Good Systems+Delighted Customers = Great Business Results!
In the landscaping industry, we know that loyal customers are key to business success. Great landscape companies achieve this daily by finding ways to tune into customers’ voices each and everyday, and then take action on what they learn from each client interaction. Acting on feedback continuously ‘closes the loop’ between what the brand promises […]
Get to Know Client Robert Olsen In Turf Magazine
GreenMark Consulting Group is pleased to share the recent article in TURF Magazine’s March issue on Goldenstate Landscapes, Camarillo, CA. Goldenstate has been client of GreenMark since 2015. Congratulations to the entire TEAM at Goldenstate Landscapes for the great read! Get To Know Robert Olsen Down-to-earth, humble and at the helm of his own company, […]
The 6 Biggest Mistakes in Service Delivery And What You Can Do About Them…
Do you really know what it takes to deliver the ultimate customer experience? What buyers really want is a predictable experience. It takes teamwork to build loyal repeat customers. If you measure the different kinds of breakdowns that occur within a company, you will find most happen due to internal-external communication breakdown. This affects the […]
Leadership, When Actions Speak Louder Than Words
Leading a successful Business is not just the words you speak…it’s the actions you display. I have an ole saying when it comes to leading and that is Leaders, LEAD, Managers, Manage, Supervisor’s, SUPERVISE and everyone trains and mentors. This belief falls in place with my mind-set that a successful organization must be a […]
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