This past December, I celebrated forty years in the green industry. This milestone has brought a culmination of memories to my mind. It has also brought forth many thoughts on what has worked – and not worked – during my career. For this article, I would like to share one of my company’s greatest successes, […]
Why Changing Business Norms Is Not EASY
Change doesn’t come easy! There are no shortcuts to circumvent frustration or the required endurance needed for sustainable success. One of the greatest challenges in business with regards to change is the people from within. Making the company a better place, one person, one team & one business unit at a time through communication, community, […]
The 6 Biggest Mistakes in Service Delivery And What You Can Do About Them…
Do you really know what it takes to deliver the ultimate customer experience? What buyers really want is a predictable experience. It takes teamwork to build loyal repeat customers. If you measure the different kinds of breakdowns that occur within a company, you will find most happen due to internal-external communication breakdown. This affects the […]
I’m the ‘Boss’ and Damn There’s No Paycheck
Being a business owner is a balancing act, and not an easy one for that matter. While the rewards of being a business owner comes in many forms, salary, which is a short-term reward, bonuses which are the medium-term reward; and increased valuation of the business, which is the long-term goal. Your goal as an […]
4- Ways to Overcome the Complexity of Your Workplace Environment.
Albert Einstein has it right with his famous quote’ Everything should be made as simple as possible, but not simpler. At the best-of-times the average person is exposed to copious amounts of information, data and complexity on a day-to-day basis. We are deluged with information from our employee, bosses, co-workers, social media channels, our smartphones, […]
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