Change doesn’t come easy! There are no shortcuts to circumvent frustration or the required endurance needed for sustainable success. One of the greatest challenges in business with regards to change is the people from within. Making the company a better place, one person, one team & one business unit at a time through communication, community, […]
The 6 Biggest Mistakes in Service Delivery And What You Can Do About Them…
Do you really know what it takes to deliver the ultimate customer experience? What buyers really want is a predictable experience. It takes teamwork to build loyal repeat customers. If you measure the different kinds of breakdowns that occur within a company, you will find most happen due to internal-external communication breakdown. This affects the […]
Leadership, When Actions Speak Louder Than Words
Leading a successful Business is not just the words you speak…it’s the actions you display. I have an ole saying when it comes to leading and that is Leaders, LEAD, Managers, Manage, Supervisor’s, SUPERVISE and everyone trains and mentors. This belief falls in place with my mind-set that a successful organization must be a […]
I’m the ‘Boss’ and Damn There’s No Paycheck
Being a business owner is a balancing act, and not an easy one for that matter. While the rewards of being a business owner comes in many forms, salary, which is a short-term reward, bonuses which are the medium-term reward; and increased valuation of the business, which is the long-term goal. Your goal as an […]
4 Things You Can Do Starting Today to be a Better Leader…
My gosh, I’ve seen it all and heard it all. I’ve also recognized years of my own strengths and weaknesses and have used that knowledge to learn and grow every day. I often challenge myself to think about what kind of leader I am as I interact with people. I believe this is a […]
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