My gosh, I’ve seen it all and heard it all. I’ve also recognized years of my own strengths and weaknesses and have used that knowledge to learn and grow every day. I often challenge myself to think about what kind of leader I am as I interact with people. I believe this is a […]
HOW GOOD IS YOUR ORGANIZATION?
One commonality that I’ve noticed among the many companies I interact with is that what is important in business is really not important. What I mean is; many business owners simply focus on what’s is in front of them and that is often the next sale not the ‘big picture’. Personally and professionally, I […]
Do You Offer ‘Raving Fans Service’?
Raving Fans Service is an expectation of how customers will react when doing business with you. Although business is more mundane than a sports event, the analogy works. Imagine a stadium of enthusiastic fans – all of them the perfect customer applauding your company, your team, and you for being the best in the business. […]
How Snow Warriors Can Budget for Snow
< October 2016 pages 20-21 Table of Contents >
When is Enough, Enough?
Sometimes the best ideas result from an innocent question. In a recent conversation with Gregg Wartgow at Green Industry Pros magazine he discussed their vision for the publication. They want to be the resource for the aspiring landscape companies under a million in revenue that want to grow. This represents 80% of all landscape companies, […]
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