Raving Fans Service is an expectation of how customers will react when doing business with you. Although business is more mundane than a sports event, the analogy works. Imagine a stadium of enthusiastic fans – all of them the perfect customer applauding your company, your team, and you for being the best in the business. […]
How Snow Warriors Can Budget for Snow
< October 2016 pages 20-21 Table of Contents >
What Characteristics Separate the Elite 5% of Fast Growth Companies From the Rest?
One outcome from our research on fast job creation was the determination of four characteristics that separate the elite 5 percent from the herd. The following represents the data with an understanding that each organization pursued these four characteristics in ways unique to them.
GreenMark Consulting Group Growing Managers Series: Promote Smart
The focus on Growing Managers is hiring from within; growing your own. The same issues addressed in Articles 1 and 2 apply to hiring if you have no internal alternatives. As we move forward, view the following attributes and skills serving a dual purpose – how to identify internal candidates or screen the externals.
Not Traditional Time Management
Stop Doing Their Work Who Owns the Monkey? The following article is not traditional time management. That stuff is good and works but doesn’t address the core problem – if you are doing the wrong things, doing it well is not smart and doesn’t fit our theme about Growing Managers. I was exposed to the work of […]
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