Build A Legacy or Leave A Legacy?

When I was traveling last week, I was reading an article in US Airways Magazine titled ‘A New Look for New Airline’. While I found the article about the integration of the US Airways and American Airlines livery interesting, I found something else even more compelling and that was the mindset of US Airways Management […]

5 Most Powerful Must Do’s In Building Your Service Delivery Model

To succeed in business today, you need to be flexible and have reasonably good planning and organizational skills. Many people start a business thinking that they will turn on their computers or open their doors and start making money – only to find that making money in a business is much more difficult than they […]

The 15 Top Attributes of A ‘Key Contributor’

Being able to see opportunities clearly is the foundation of one’s ability to capture the opportunities for growth within an organization. In today’s business climate; companies seek top achievers; aka, ‘key contributors’ to help push the company forward. People who not only contribute individually; but also as a cohesive team members. My own thoughts relating […]

The 4 Core Values of Cultivating a Culture of Transparency

I often wonder where narrow-mindedness comes into play in being a business owner. The answer is not often if you really want to be successful. When I started in business some thirty years ago, I was the most closed-lipped, narrow-minded person compared to today. While I did a decent job of listening to others, I […]

Do You Think It’s Bad to Stand Out In The Crowd? Not So

Q– So what do you do? A– We cut grass and take care of your shrubs. Q-You plow snow? A-Sure, we do that too. While many marketing professionals will advise that this is a poor way to represent your brand, you might be surprised how many small business owners actually present themselves in a way […]