To succeed in business today, you need to be flexible and have reasonably good planning and organizational skills. Many people start a business thinking that they will turn on their computers or open their doors and start making money – only to find that making money in a business is much more difficult than they thought. Part of avoiding costly mistakes is done by taking your time and planning all the necessary steps you need to reach to achieve success and deliver excellence to those you serve. In the GREEN INDUSTRY, I like to call it building the foundation to your business success or the “Five Steps to Success.”
Your Five Steps to Success Begin With:
Step I: Organize
Organize your mind.
Organize your daily start-up.
Organize your job plan.
Step II: Manage
Manage- ‘By being in control.’
Manage your TEAM members.
Manage your jobs, do not let the jobs manage you.
Step III: Execute
Execute the job/project based on the plan
Execute the job following the job estimate and scope of work
Execute the job based on proper management & best management practices
Step IV: Observe
Observe the performance of the job
Observe the performance of your crew
Observe the end-result
Observe how to improve
Step V: Deliver
Deliver the expectations of the company.
Deliver services that exceed industry standards…
Deliver the services that exceed your customer’s expectations!
If you follow these five steps, you will find your daily routine more organized, and the results achieved will help improve your operational excellence. How do you drive expectations and accountability?
Looking for a good book on the subject, suggested reading;
- The Visionary Leader: How to inspire success from the top down.
- Susan Bagyura (Author), Michael E. Gerber (Foreword), Fiona Dempsey (Illustrator)