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June 6, 2021 by Steven Cohen Leave a Comment

Head Trash, How Much Information Is too Much Information?

    After years of thinking I knew it all, (never know too much) today, I heard a new term from a potential client. During my discovery call he said to me and I quote…”Steven, I’ve spent in excess of $ 50,000.00 with on-going consulting, countless educational seminars, webinars and listening to endless industry nameless […]

Filed Under: Ask the Consultants, Business Advice, Leadership, Operations, Owner Strategies Tagged With: Business, Business Owner, Business Strategy, Growth, Leadership, Management, Success

June 6, 2021 by Steven Cohen Leave a Comment

OLA Snow and Ice Management Clinic

  Steven Cohen of GreenMark Consulting Group, was honored to be a speaker at this year’s OLA Snow and Ice Management Clinic. We’d like to thank all the contractors that attended, asked questions, and made the experience so great for everyone! We look forward to participating in future OLA events! You can download the PDF […]

Filed Under: Ask the Consultants, Business Advice, Downloads, Operations, Owner Strategies

June 6, 2021 by Steven Cohen Leave a Comment

Good Systems+Great People+Delighted Customers = Great Business Results!

  In the landscaping industry, we know that loyal customers are key to business success. Great landscape companies achieve this daily by finding ways to tune into customers’ voices each and everyday, and then take action on what they learn from each client interaction. Acting on feedback continuously ‘closes the loop’ between what the brand […]

Filed Under: Ask the Consultants, Business Advice, Leadership, Operations Tagged With: Business, Business Culture, Business Lessons, Business Strategies, Business Success, Marketing

June 6, 2021 by Steven Cohen 1 Comment

Do You Offer ‘Raving Fans Service’?

Raving Fans Service is an expectation of how customers will react when doing business with you.  Although business is more mundane than a sports event, the analogy works. Imagine a stadium of enthusiastic fans – all of them the perfect customer applauding your company, your team, and you for being the best in the business. […]

Filed Under: Ask the Consultants, Business Advice, Customer Service, Sales & Marketing Tagged With: Business, Business Strategies, Business Success, Customer Satisfaction, Leadership, Management

June 6, 2021 by Steven Cohen Leave a Comment

GreenMark Group and Green Industry Pros Podcast Series Episode 1

Filed Under: Ask the Consultants, Business Advice, Business Strategy Tagged With: Business, Business Culture, Business Lessons, Business Owner, Business Strategies, Business Strategy, Business Success

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