‘Strategy’; Henry Mintzberg from McGill University defined strategy as “a pattern in a stream of decisions” to contrast with a view of strategy as planning,[3] while Max McKeown (2011) argues that “strategy is about shaping the future” and is the human attempt to get to “desirable ends with available I learned a long time ago […]
The 4 Core Values of Cultivating a Culture of Transparency
I often wonder where narrow-mindedness comes into play in being a business owner. The answer is not often if you really want to be successful. When I started in business some thirty years ago, I was the most closed-lipped, narrow-minded person compared to today. While I did a decent job of listening to others, I […]
5 Most Powerful Must Do’s In Building Your Service Delivery Model
To succeed in business today, you need to be flexible and have reasonably good planning and organizational skills. Many people start a business thinking that they will turn on their computers or open their doors and start making money – only to find that making money in a business is much more difficult than they […]
Build A Legacy or Leave A Legacy?
When I was traveling last week, I was reading an article in US Airways Magazine titled ‘A New Look for New Airline’. While I found the article about the integration of the US Airways and American Airlines livery interesting, I found something else even more compelling and that was the mindset of US Airways Management […]
Optimizing your CASH FLOW for Survival in 2015!
One of the biggest challenges of the small business owner is managing cash flow for funding current operations, business expansion and the preverbal ‘rainy day fund’. Nine out of ten clients I talk to have no cash for emergencies. The business works strictly from a ‘cash-flow’ standpoint and relies on its customers to pay its […]
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