In the landscaping industry, we know that loyal customers are key to business success. Great landscape companies achieve this daily by finding ways to tune into customers’ voices each and everyday, and then take action on what they learn from each client interaction. Acting on feedback continuously ‘closes the loop’ between what the brand promises […]
Why Culture Trumps Strategy….
A self-reliant team is essential for a company to exist and thrive. In order for a company to be successful it must have people who buy-in the company’s Purpose. TEAM members at all levels need to feel and act like owners. TEAM members must continually set goals individually and always work in alignment with the […]
When is Enough, Enough?
Sometimes the best ideas result from an innocent question. In a recent conversation with Gregg Wartgow at Green Industry Pros magazine he discussed their vision for the publication. They want to be the resource for the aspiring landscape companies under a million in revenue that want to grow. This represents 80% of all landscape companies, […]
Always striving to improve ourselves…. it’s that simple.
What Is Your Role as a Leader?
Your team should feel comfortable airing ideas and grievances alike and know that they will be listened to sincerely. It doesn’t matter if not all their ideas are accepted. Being able to voice them is the key.
