As a business owner, I always felt it was necessary to look over my shoulder, wondering what will get in the way next. Always asking myself what will be the next obstacle I will face. I asked myself this question repeatedly when I was the young entrepreneur. Encountering obstacles is one thing we all have […]
Brand Connectivity…It’s an emotional connection.
Many small business owners I talk to already understand that branding is essential to their business, but a surprisingly high number of them don’t really know why. Owners often recognize the link between successful businesses and strong branding and aspire to build a brand that emulates similar success for themselves. Business owners also often understand […]
4-Ways to SuperSize Your Clients’ Expectations
Every day I interact with landscape company owner’s and manager’s and people who say they exceed customer’s expectations, but when I get down to the nitti gritty of asking them how they do it, it seems that many simply miss the mark. Providing exemplary customer service comes down to taking ownership and responsibility for your […]
Next Year’s bounty a matter of timing…
Tease the season everyone! So with the new business year right around the corner business owners and business entrepreneurs start looking forward to the new year with a sense of renewed enthusiasm. It’s seen as an opportunity to reboot goals and objectives as well and an opportunity to turn past challenges into present an future […]
The great debate, what comes first People or Processes? What really propels organizational progress?
Which came first, the chicken or the egg? The chicken, no the egg, no the chicken, no the egg. It’s enough to make your head spin right off your neck. We’ve all been through the logic; most of us end up at the same place. As Luna Lovegood, the dreamy yet dotty witch from Harry […]