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June 16, 2021 by Steven Cohen Leave a Comment

Making the CUSTOMER CONNECTION Through TEAMWORK

Teamwork

Do you really know what it takes to deliver the ultimate customer experience? What buyers really want is a predictable experience. It takes teamwork to build loyal repeat customers. If you measure the different kinds of breakdowns within a company, you will find most happen due to internal-external communication breakdown. This affects the customer in […]

Filed Under: Leadership, Owner Strategies, Suggested Reading Tagged With: Business Success, Customer Satisfaction, Teamwork

June 16, 2021 by Steven Cohen Leave a Comment

Thinking Your Way Through Strategy: Helping The Landscape Company Grow

Strategy

‘Strategy’; Henry Mintzberg from McGill University defined strategy as “a pattern in a stream of decisions” to contrast with a view of strategy as planning,[3] while Max McKeown (2011) argues that “strategy is about shaping the future” and is the human attempt to get to “desirable ends with available I learned a long time ago […]

Filed Under: Owner Strategies, Suggested Reading Tagged With: Business, Business Strategy, Landscape-Snow Company, Strategy Planning

June 16, 2021 by Steven Cohen Leave a Comment

4- Key Components of Growing a Successful Landscape Company

Landscape Business

Creating realistic growth goals is the foundation to your long term success. One of the biggest challenges we have as landscape professionals is truly understanding the growth process and then thereafter; planning the growth process. We often allow our competitive market to grow the business vs. the business owner implementing sound growth strategies. The growth […]

Filed Under: Leadership, Owner Strategies, Suggested Reading Tagged With: Business Growth, Business Success, Goal Setting

June 16, 2021 by Steven Cohen Leave a Comment

The Monday Mindset For Landscape Company Owners

Monday Mindset

So it’s Monday and perhaps time to wrestle with remaining thoughts from Friday. Today is a new day, new thoughts and even some new challenges. Let’s start with thinking about the ‘Five Habits of Mind for Landscape Company Leadership’. It is my belief that if you rigorously, and courageously address each one of these mindset […]

Filed Under: Leadership, Owner Strategies, Suggested Reading Tagged With: Business, Landscape Company, Leadership, Monday Mindset

June 16, 2021 by Steven Cohen Leave a Comment

7 Small Business Must Do’s

Small Business

The biggest obstacle to growth for many businesses is not poor sales, financing, or tough competition; it is often the business itself! So, if you find yourself operationally ill-prepared to grow, what can you do about it? Here are 7 strategies that can help you break through some of the common barriers to growth that […]

Filed Under: Ask the Consultants, Operations, Owner Strategies, Suggested Reading Tagged With: Business Strategies, Management, Small Business

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