Here is why, I get to be challenged just as much as I get to challenge others. Most importantly, I get to grow personally, professionally and financially for my efforts. My boss is a huge part of my success and for that I am appreciative. Here is why my boss is better than your boss: […]
Time Sucks The Life Out Of Us
Our days are long and our nights are short…In your lifetime you will spend Seven years in the bathroom, Six years eating, five years waiting in line, Three years in meetings, Two years playing telephone tag, Eight months opening junk mail, and Six months sitting at red lights. You’ll get interrupted 73 times a day(!), […]
Oops! Why Great Customer Service Must Rule!
Every day, customer service representatives face situations when what they say makes or breaks a service interaction. Making a Good First Impression is imperative in all customer service interaction. First impressions are key to developing trust and confidence with the customer. As the old saying goes, “You will never get a second chance to make […]
6-Tips for Firing Up & Managing the Sales Machine
It’s wintertime, and all you are thinking is how do I fire up the sales machine. Some business owners go through an annual planning process. Some owners take a stab in the dark, guessing how things will go in the upcoming year, shying away from planning, assuming there is no way to control the future. […]
5 Known Attributes Of An Ownership ‘State of Mind’
I like to say there are two types of mindsets in business, an ownership mindset and employee mindset. When someone is thinking like an owner, he or she will ask, “Since this is my business, how will I sell or deliver this product or service?” Or, “Would I request this piece of equipment for my […]
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