So it’s Monday and perhaps time to wrestle with remaining thoughts from Friday. Today is a new day, new thoughts and even some new challenges. Let’s start with thinking about the ‘Five Habits of Mind for Landscape Company Leadership’. It is my belief that if you rigorously, and courageously address each one of these mindset […]
Thinking Your Way Through Strategy: Helping The Landscape Company Grow
‘Strategy’; Henry Mintzberg from McGill University defined strategy as “a pattern in a stream of decisions” to contrast with a view of strategy as planning,[3] while Max McKeown (2011) argues that “strategy is about shaping the future” and is the human attempt to get to “desirable ends with available I learned a long time ago […]
It’s Only Lonely At The Top If You Make It That Way
I’ve learned a lot on my journey in the landscape-snow industry and one of the biggest things I have learned is -you need to surround yourself with not only others to compliment your vision, and managerial style, but others to listen to your thoughts and be a sounding board for ideas- As leaders; we are […]
The Simple Science Of Building A Unified TEAM
Yes, the boss can always; I mean most often think he/she can do it better than everyone else. The bottom line of a progressive-forward thinking organization is not driven by any one individual, it is driven through TEAMWORK. “A group does not necessarily constitute a team. Teams normally have members with complementary skills and generate […]
7 Must-Do’s To Create A Customer Centric Culture
When I started in the landscape-snow industry some thirty years ago building customer relationships were handled much differently than today. Today; customer expectations and behaviors have changed dramatically. Today; companies must exceed the customers’ expectations with every interaction in return for customer loyalty. Your ability to deliver exceptional customer service is directly tied to your […]
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