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June 6, 2021 by Steven Cohen Leave a Comment

The Role of the Trusted Advisor

In our final article for the moment on the ‘trusted Advisor’ role, you must understand that relationships with clients can change over time, and for a variety of unexpected reasons: a change in management, strategy or culture, or an adjustment in the need for assistance. In my years of running an landscape/snow consulting firm, I’ve […]

Filed Under: Business Advice, Business Strategy, Customer Service Tagged With: Business, Business Strategy, Business Success, change management

June 6, 2021 by Steven Cohen Leave a Comment

Not Traditional Time Management

Stop Doing Their Work Who Owns the Monkey? The following article is not traditional time management. That stuff is good and works but doesn’t address the core problem – if you are doing the wrong things, doing it well is not smart and doesn’t fit our theme about Growing Managers. I was exposed to the work of […]

Filed Under: Hiring Managers in Landscaping Tagged With: Business, Business Culture, Business Owner, change management, Leadership

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