What does a customer really expect? What would cause a customer to say they were extraordinarily satisfied? These are the questions that should be discussed during the sales process and appropriately addressed with the customer. Time to share….What we will do to exceed your expectations. Getting the customer involved; asking the customer to set the […]
Swim With The ‘SHARKS’..Do Entrepreneurs Need To Have Business Acumen?
By definition, ‘Entrepreneurship is the process of starting a business or other organization. The entrepreneur develops a business model, acquires the human and other required resources, and is fully responsible for its success or failure’. Most entrepreneurs who successfully get their businesses off the ground have some basic, innate skills. They are visionaries and doers’, […]
7- Lessons Learned From Attending GIC-GIE 2014
For those of you who do not know me I am Steven Cohen, The Chief Knowledge Officer at GreenMark Consulting Group. I am also someone who is driven by what I call the Three P’s- Purpose│Passion │Pride. Simply said; I love the Landscape Industry! I just returned from my second PLANET GIC-GIE Event. The last […]
Brickman/VC Post Merger Thoughts…’What’s Next’
As Released July 1, 2014 Brickman Group Press Release “The Merger completion on June 30 of Maryland based Brickman Group, Ltd. LLC and California based ValleyCrest Companies, LLC creates the industry’s largest-leading landscape Services Company”. It’s been over three months now since the merger of Brickman/VC took place. Thoughts have run the gamete as to […]
6 Sure Fire Ways to Build Customer Confidence
Look at what your competitors are not doing to meet your customers’ wants and needs. Introduce something new every year – innovation can be one of your differentiators as you focus on keeping up with evolving customer needs. Do some good in the world and people will notice. Tell a compelling story about your product, […]
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