Ha…Ha…Why My Customer Loyalty Beats Yours…

Do you really know what it takes to deliver the ultimate customer experience? What buyers really want is a predictable experience. It takes teamwork to build loyal repeat customers. If you measure the different kinds of breakdowns that occur within a company, you will find most happen due to internal-external communication breakdown. This affects the […]

Integrating strategy with execution, making strategy work as whole for your landscape company.

It is said that the “devil is in the details.” It can also be said that implementing a successful strategy requires an understanding of the “big picture,” including the interaction and integration of the key decisions makers.  For the purpose of my blog post I am discussing the interaction between the ‘architect’, the visionary detailing […]

Building a brand or destroying a legacy? Part II, Post Merger Integration Thoughts.

Note- My blog post and thoughts are not to target the company and or any employees. I hold much regard for all shareholders involved in these organizations from executive leadership down to the crew-member. My discussion is strictly from an outside perspective, and for the sole purpose of creating a discussion within this blog post as […]