I like to say there are two types of mindsets in business, an ownership mindset and employee mindset. When someone is thinking like an owner, he or she will ask, “Since this is my business, how will I sell or deliver this product or service?” Or, “Would I request this piece of equipment for my department? Should I ask for another full-time position? How should I treat my employees?” An ownership mindset steps out from behind titles and job descriptions to act on behalf of the customer and the company. You never hear them say, “It’s not my job.” They never throw problems over functional walls (“Let me transfer you to . . .”) or make excuses. An ownership mindset caters to the organization’s mission, vision, and values. A non-ownership mindset caters to WIFM, ‘What’s in it for me’.
1-Ownership Mindset
Focuses on the performance and results of the business regardless.
Non-ownership Mindset
Focuses on how they are perceived by the chain of command.
2-Ownership Mindset
An ownership mindset has the guts to ask the tough questions. This mindset challenges the status quo with the mantra, “How can we make it better?”
Non-ownership Mindset
Are preoccupied with their own security and gravitate toward the predictable and less disruptive.
3- Ownership Mindset
An ownership mindset disregards functional boundaries to consider what is good for the company as a whole.
Non-ownership Mindset
Engage in tribalism and turf protection.
4- Ownership Mindset
An ownership mindset will sometimes flex rules and regulations within confines of professionalism to best serve all those they serve.
Non-ownership Mindset
Live by the letter of the law, even if it is flat-out contrary to common sense and those they serve.
5- Ownership Mindset
An ownership mindset pay attention to all the details.
Non-ownership Mindset
Fail to notice details at any level.
Simply, an ownership state of mind is anyone who things and acts like an owner. They treat the company, well, as if they own it.
Your thoughts and opinions?
Looking for a good book on the subject, suggested reading;
- The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It Paperback – by Michael E. Gerber
Great article. Informative and easy to absorb.
Minor spelling mistake… (the word “things” should be “thinks”)
Simply, an ownership state of mind is anyone who things and acts like an owner. They treat the company, well, as if they own it.