Optimizing your CASH FLOW for Survival in 2015!

One of the biggest challenges of the small business owner is managing cash flow for funding current operations, business expansion and the preverbal ‘rainy day fund’. Nine out of ten clients I talk to have no cash for emergencies. The business works strictly from a ‘cash-flow’ standpoint and relies on its customers to pay its […]

8 Talent Acquisition Strategies For The Small Company

I hear so often how difficult it is to find talent for the small landscape company. I often tell my clients, it’s not that hard if you have your magnet out to attract. I received a question from a potential client last week….His question was…. How do I turn my recruiting challenges into recruiting opportunities? […]

7 Must-Do’s To Create A Customer Centric Culture

When I started in the landscape-snow industry some thirty years ago building customer relationships were handled much differently than today. Today; customer expectations and behaviors have changed dramatically. Today; companies must exceed the customers’ expectations with every interaction in return for customer loyalty. Your ability to deliver exceptional customer service is directly tied to your […]

The Simple Science Of Building A Unified TEAM

Yes, the boss can always; I mean most often think he/she can do it better than everyone else. The bottom line of a progressive-forward thinking organization is not driven by any one individual, it is driven through TEAMWORK. “A group does not necessarily constitute a team. Teams normally have members with complementary skills and generate […]